For questions on or reports related to the safety of Roche products:

Email: intake.mc-south-africa@roche.com

For questions regarding Section 21 unregistered medicines and Roche products:

Email: illovo.section21@roche.com

For all other questions on Roche products:

Phone: REAL (Roche Ethical Assistance Line) on 0800 21 21 25 during office hours

Email: illovo.medinfo@roche.com